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Morocco, Rabat
1 Level
719 Review
38 Karma

Review on RYANSTAR by Jason Yancy

Revainrating 2 out of 5

RYANSTAR: Falling Short of the Expectations Set for Their Customer Service

Because I am a consumer who places a high value on receiving outstanding customer service, I feel obligated to remark that my most recent encounter with RYANSTAR was less than satisfactory. Despite their assertions that they are committed to the happiness of their customers, the product I purchased left me feeling annoyed and dissatisfied. Their shipping and delivery process was not up to par, despite the fact that their website was straightforward to access and the descriptions of the products were accurate. There was a delay in the delivery of my products, and when they finally arrived, they were not in the condition that I had anticipated. In addition, I had a query regarding my transaction, so I contacted their customer service team. However, the response I received from them was not helpful and they did not respond to my inquiry. As a life coach, I am well aware of the significance of establishing and adhering to high standards; nonetheless, I feel compelled to point out that RYANSTAR has fallen short of the mark in this respect. It's possible that they have good intentions, but their actions have not lived up to the promises that they made, and as a result, I feel let down. As a trustworthy and customer-oriented internet retailer, RYANSTAR does not meet my standards as an overall business. I strongly encourage them to take a deeper look at the ways in which they provide customer service and to make any required adjustments so that they can better assist their valued consumers.

Pros
  • Website navigation is simple, and support is second to none.
Cons
  • There are some things that are priced too high.