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Malaysia, Kuala Lumpur
1 Level
652 Review
23 Karma

Review on OONOL by Alex Tinker

Revainrating 1 out of 5

OONOL: Quality that is a Letdown, and Only a Smattering of Options

My experience with OONOL was less than satisfying, which is saying a lot coming from someone who has made purchases of automotive lighting components from a number of different internet sites. They may market themselves as a one-stop shop for automotive lighting, but in reality, they have a very restricted range, and the quality is not very good. This differentiates them from their rivals. To begin, I was disappointed by the limited selection they had. When compared to other online businesses, they did not provide as many selections for particular brands or products as those other online stores offered. This made it impossible to find exactly what I was looking for, and as a result, the shopping experience left me feeling disappointed and aggravated. In addition to this, I was underwhelmed by the low quality of the OONOL products that I purchased. The construction quality was below average and did not live up to my expectations given the cost of the item. This was especially upsetting taking into consideration their established reputation for producing high-quality goods. Last but not least, the customer service that they provide is subpar in comparison to that of their rivals. Even while they did answer my questions, the response time was delayed, and I did not get the impression that they were really involved in finding solutions to my problems. When taken as a whole, OONOL does not produce vehicle lighting items of a quality that I would recommend to anyone. They stand out from their competition in a way that is not to their advantage due to their restricted selection, unsatisfactory quality, and below-average customer service.

Pros
  • Products of a superior quality
Cons
  • Some visitors may find the website difficult to browse.