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Marco Carpenter photo
Japan, Tokyo
1 Level
774 Review
54 Karma

Review on ENCAVY by Marco Carpenter

Revainrating 1 out of 5

Buying from ENCAVY Online Was a Disappointment

I was thrilled to find ENCAVY's web shop because I enjoy furnishing my house with eye-catching, one-of-a-kind items. My expectations were high because the shop's stated emphasis was on items for the home and kitchen as well as home decor and dried and preserved flora. The online shop at ENCAVY left a lot to be desired, unfortunately. The website was initially complicated to use due to muddled categorization and wordy item descriptions. Trying to place an order was a hassle because I had a hard time telling which items were available and which were not. When I did make a purchase and go through with the purchasing process, I ran into more issues. Pages took eons to open during checkout, and error messages popped up at random times. I had to re-enter my billing and shipping information several times before I was satisfied that the purchase had gone through. When my order eventually arrived, I was even more dissatisfied to see that none of the products looked like they did online. The dried flowers I had chosen looked old and faded, and the decorative objects were of poor quality. I was disappointed that the items I had purchased were not at all what had been advertised. Overall, I was very unhappy with my time spent in the ENCAVY online business. Frustration and disappointment grew as I navigated the website and attempted to purchase items. If you're searching for distinctive and high-caliber kitchen and homewares, look elsewhere.

Pros
  • Products that are one of a kind and of excellent quality.
Cons
  • Prices are higher than those of some rivals.