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Samuel Bowen photo
Georgia, Tbilisi
1 Level
714 Review
52 Karma

Review on OCEANBROAD by Samuel Bowen

Revainrating 1 out of 5

Poor Quality and Service Disappoints Customers

I was hoping OCEANBROAD would live up to my expectations as a seasoned kayaker and water activities enthusiast. The quality of their offerings and support fell short of my expectations. Their kayak and water sport equipment variety is extensive, but the quality is not commensurate with the price. The kayaks seem cheaply made and leak easily, and the rest of the gear seems flimsy and unstable as well. Furthermore, the quality of their customer support has been subpar. I had some issues with my purchases and called customer service, but they were unhelpful and dismissive. It's obvious that OCEANBROAD cares more about making money than satisfying its clients. As someone who enjoys water activities on a regular basis, my experience with OCEANBROAD has been less than satisfactory.

Pros
  • enthusiastic creators who adore the outdoors and kayaking.
Cons
  • There may be differences in the estimated delivery dates based on your location.