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Zachary Ester photo
United States of America, Ann Arbor
1 Level
733 Review
52 Karma

Review on XCMAN by Zachary Ester

Revainrating 5 out of 5

My expectations were exceeded by XCMAN Online Store.

I recently bought some winter sports gear from the XCMAN online store, and I have to tell that I was really pleased with the transaction. I initially had some trouble navigating the website, but I eventually found what I was looking for and was able to easily complete the checkout process. The things were promptly shipped, arrived well-packaged, and were in excellent condition. I was ecstatic with the equipment's performance on the slopes and the quality far surpassed my expectations. I did have a small problem with one of the products, but XCMAN's customer care was wonderfully accommodating and quick to respond and fix the problem. The fact that they were prepared to go above and above to make sure I was satisfied as a customer pleasantly surprised me. In conclusion, I heartily endorse XCMAN's online shop to anyone looking for top-notch winter sports gear. As a consistent customer, I have faith in the quality of both their products and their level of customer service. Thank you, XCMAN, for going above and above!

Pros
  • Effective and accommodating client service
Cons
  • checkout process that is confusing