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France
1 Level
749 Review
36 Karma

Review on MoJack by Juan Russell

Revainrating 2 out of 5

Negative Impression of MoJack

My expectations for MoJack were great, yet their online store left a lot to be desired. Their assortment of outdoor furnishings and gardening essentials is respectable, but the quality of the items I ordered was disappointing. My patio set was obviously not packaged well enough for delivery because it arrived broken. I was irritated and dismayed by the useless and condescending response I received from customer support. The low quality and inadequate performance of the lawn and garden supplies I got just made issues worse. Overall, I was disappointed with MoJack, and I would not suggest them to anyone looking for premium garden and outdoor living goods.

Pros
  • Superior assistance to customers
Cons
  • Product performance that is inconsistent in some instances