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maaiiconnect Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, UCaaS Platforms

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Description of maaiiconnect

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.

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Type of review

Revainrating 5 out of 5

Great System For Organizing Email Communications

I like that it allows for easy access to my emails from the web, as well as the ability to respond from my computer. The interface is very clunky, and can be confusing at times. The system needs work - I wish there was more customization to the inbox appearance. Also, the software does not support multiple accounts for different departments within a company. This would have been better if you could also combine all of your email addresses into one account. MaaiConnect has helped us organize the