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ChildTrax Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Other Child Care Software

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Description of ChildTrax

ChildTrax gives foster care caseworkers more time to serve children and families, thanks to intuitive design that simplifies service documentation, data management and reporting. The developers of ChildTrax, who have foster care experience, know the work is challenging enough without time-consuming paperwork.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great tool that works great most of time and is always improving

I like having all my case notes in one place which makes it easy for me as well future staff members when trying do any updates or changes! It's not perfect but everything has its pros & cons so we need both!! If you are looking into this product make sure whoever helps your with training will be willing to help solve problems quickly if they arise (like mine did). Case note organization system - being able keep track easily from child intake through discharge/adoption status.- Being an…

Pros
  • Great user friendly interface
  • Very helpful support team
  • Ease of use, intuitive flow.
  • This allowed us much easier access too important details suchas who saw them first after birth vs another medical professional during hospitalization period..so very useful tool
Cons
  • Not bad

Revainrating 5 out of 5

Great product - very intuitive and simple interface

I like how easy it was for me as an employee with no computer training at all in order set up our system so we could begin using this software right away! It took us only about 10 minutes per user to get everything setup properly (we had 8 different users). There are some things you can do manually but there's also plenty where they let you use their wizards or templates instead which makes your job much quicker than if you were doing them yourself. We've been able to reduce paper files from…

Pros
  • Support has always responded promptly whether emailing / calling directly OR through livechat option available online..even though most queries have come outside
Cons
  • There are troubles

Revainrating 5 out of 5

ChildTrax is a case management software solution designed specifically for child welfare professionals.

ChildTrax has been designed from the ground up to make your life easier. Everything from the way your information is stored, indexed, and presented is purposeful, making your time spent tracking and managing cases easier and more efficient. And since ChildTrax was built specifically for social workers, it offers added functionality for document management and reporting. With its easy-to-use interface, intuitive workflow, and streamlined reporting capabilities, ChildTrax helps caseworkers be…

Pros
  • ChildTrax saves social workers hours by allowing them to do their job efficiently and effectively.
  • ChildTrax can handle all of the different kinds of documents you receive and organize them in one place to save you time.
  • Easy to navigate, clear workflows, and great user experience.
Cons
  • When using multiple devices, ChildTrax sometimes does not sync properly between those devices.
  • While the software is easy to learn, the basic training materials aren't very thorough.