Shaft arrived as expected. An attempt to replace the old rod proved impossible. I used the included outlet and borrowed (free) a 3 foot extension cord from my local auto parts store. I tried and tried but it didn't move, I added some wd-40 and tried again later that day - no. I added a liquid key and tried again - no. I added more and the next day I tried several times - No Go. This instantaneous water heater (WH) is not 5 years old, they should actually be that tight. I drained and rinsed the WH earlier and found very little sediment, refilled it and attempted the removal above. Maybe I need to put that 500 pound gorilla in that room everyone's talking about. :)
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