EDIT: the seller reached out to me and replaced this alarm clock. I haven’t had a chance to review it. I changed my rating because customer service matters a lot. If in the end this alarm clock still doesn’t work then I will lower my rating.We bought this in June for my boys room. My oldest son has had a problem waking up with this from the beginning. The vibrating piece only worked sporadically from the beginning but now the spot where it plugs into the phone doesn’t even work. I had to order another alarm clock after 2 months.
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