My thank you's to Zvox. The unit I got after a power outage stoped working. I'd had it a little over a month and it really did help me understand the voices a bit more. I emailed customer service, got an almost instant reply and a UPS label to replace it all on the same day. I shipped it out that same day, they got the confirmation and I think the next day they shipped a new one out to me. Great service.
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