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Jack Ngo photo
Netherlands, Amsterdam
1 Level
737 Review
46 Karma

Review on HBN 24Ft Outdoor String Lights RGBW-Smart String Lights Color Changing, 12 Shatterproof Bulbs, 2.4 GHz Wi-Fi & Bluetooth App Control, Works With Alexa/Google Home, IP65 Waterproof-Patio/Party/Café by Jack Ngo

Revainrating 4 out of 5

Excellent customer service

Bought the 96ft string lights in October and they stopped working in April, not sure what the issue was but I reached out to the BN-Link support team of Steven and Dianna and they responded immediately. Within a couple hours of my inquiry they had already placed a replacement order and I had the new set in a matter of days. The lights are great, we love the colors and combinations and the light is really nice on our patio/pergola. The app works great too although set up was a little less intuitive than you'd hope but we eventually got it figured out. All in all, I would recommend this purchase as the lights are great and if needed, the customer support team is responsive and helpful.

Pros
  • ‎12
Cons
  • The colors are not vibrant enough