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Spain, Madrid
1 Level
692 Review
67 Karma

Review on Yokilly by Demetrius Holt

Revainrating 2 out of 5

The Frustrating Interaction I Had with the Yokilly Online Store

I had heard of an online retailer that specializes in cosmetics and personal care products called Yokilly in the past, and I couldn't wait to give them a shot. My expectations were really high for the hand and nail care products, as well as the nail art and paint that they had available. Unfortunately, my experience with Yokilly did not live up to my anticipations, and as a result, I am left feeling let down and dissatisfied. To begin, the standard of quality that their items did not meet was unacceptable. I was anticipating receiving products that were elegant and of a high quality, but instead I got items that were of poor quality and mass-produced, which did not match the descriptions that were offered on the internet. My skin was left feeling greasy and sticky after using the hand lotion, rather than supple and moisturized after using the nail paint, which was disappointing. To add insult to injury, their customer support did not provide any assistance in any way. When I went out to their team to inquire about the products, they were disrespectful and inattentive to my questions. They didn't appear to care about my worries and didn't provide any remedies to the problems I was having with their items. In general, my time spent with Yokilly was marred by a profound sense of dissatisfaction. It was unacceptable that they did not provide enough quality or customer service for a store that specializes in cosmetics and personal care products. I would never recommend this store to anyone, and I would advise anyone looking for a place to satisfy their beauty needs to find elsewhere.

Pros
  • Excellent variety of nail and hand creams
Cons
  • Product availability can be spotty at best.