Many people write positive reviews immediately after the purchase, in the first months. I, too, in the first year was delighted with the chair. I liked everything: design, convenience, quality. But after 1.5 years, something went wrong: the first cracks began to appear. After two years, there were a lot of cracks (see photo) . The warranty department replied "Unfortunately, it is not possible to satisfy your requirements due to the expired warranty. As part of our loyalty, we can offer to order a separate spare seat for your chair. The cost of the spare part will be 5000 + delivery. I do not recommend the chair. The chair is not cheap, and for this money it should serve at least three years. Pay in two years again ~ 6000. (including shipping) do not want. At the same time, my weight is less than 60 kg, I didn’t sweat much (I always sat in cotton pants, there are no “sharp” elements on the back). My next chair will definitely not be from Cougar.
I've added some pictures to my review to offer a more visual and descriptive account of my experience.
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